What is the role of an Operations Director?
As an Operations Director you will be responsible for managing the daily operations of a company by overseeing several departments. You will direct actions across a company and oversee department managers to ensure the smooth running of the business. In addition to supervising the company's overall operations, you will also manage the production of the company's goods, ensure that the company's operations are efficient and cost-effective, and oversee the company's retention procedures and methods.
Responsibilities
Overseeing the daily operations of each department, creating, and implementing company policies, and following standard procedures, legal requirements, and regulations
Collect, analyse, and interpret data and metrics to assess overall performance
Collaborate with senior management to decide on operational operations and establish strategic objectives
Creating any necessary documentation, such as schedules and budgets, needed for the company
Manage relationships and contracts with third-party suppliers and partners
Ensuring that the needs of the clientele are promptly and effectively fulfilled
Provide leadership in the areas of production, purchasing, and distribution so that the company can achieve its short- and long-term goals
Developing financial strategies to improve sales margins
Tech Stack
MS Office
CRM
ERP
WMS
Related Jobs
Head of Operations
Operations Manager
Operations Supervisor
Qualifications
Previous experience as an Operations Director or similar role
Excellent written and verbal communication
Thorough knowledge of many business areas including supply chain, finance, customer service
Understanding of the laws and regulations governing the industry
Great leadership and organisational abilities for inspiring teams, motivating employees, and developing the company's long-term strategy.
Ability to problem solve issues to enhance operations, boost productivity, and maximise profits
Ability to analyse data and business intelligence for revenue opportunities and operational improvements
Experience in managing relationships with partners and suppliers, as well as contracts and agreements