What is the role of a Salesforce Administrator?
As a Salesforce administrator, you are responsible for developing and maintaining Salesforce customer relationship management systems. A Salesforce administrator is responsible for administering Salesforce systems, training employees, and maintaining sales databases for large businesses. Other duties include developing reports, maintaining the quality of data by resetting passwords and adding new fields.
Performing all necessary administrative tasks such as managing users, modifying page layouts, creating reports and dashboards, and adding new fields
Optimising the performance of Salesforce products and systems
Configure, build, and test the Salesforce application as required
Working as part of the Solution Design team to finalise High Level Solutions
Accountable for the low-level design of functional application changes
Help train new users, across the business, in Salesforce
Completion of all relevant documentation required for maintenance & ongoing support
Types of Salesforce Administrator
Senior Salesforce Administrator
Salesforce Business Analyst
Previous experience as a Salesforce Administrator
Salesforce Certifications including Administrator and Advanced Administrator, or equivalent are essential
Ability to carry out Business Analysis tasks
Advanced dashboards and reporting skills
Range of functional or technical experience with Salesforce
Great understanding of creating Salesforce reports and importing sales data
Ability to work in a fast-paced environment.
Ability to think creatively and analytically when problem-solving issues