Business Analyst – Financial Services

Process Analyst – Product & Process Mapping

6-month fixed-term contract

Up to £55,000 + benefits

UK-wide remote | Part-time applicants considered

La Fosse is partnering with a specialist insurance business to recruit a Process Analyst for a business integration programme across its Nordic portfolio.

You’ll work closely with subject-matter experts in the Nordics and Europe  to understand how products currently operate, map end-to-end processes and document policy administration system requirements. Your work will help shape the integration backlog and provide the foundations for future system enhancements.

Key responsibilities

• Produce end-to-end “as-is” process maps for the global products.
• Document products and associated operational processes.
• Capture business and policy administration system requirements.
• Identify system interactions, dependencies and improvement opportunities.
• Validate documentation with stakeholders across business, operations and technology.
• Support the creation and prioritisation of the integration backlog.
• Facilitate workshops and discovery sessions with business SMEs.
• Build effective relationships across geographically dispersed teams.

Essential experience

• Previous experience within financial services or another regulated sector is essential. Applications without this experience cannot be considered.
• Proven Business or Process Analyst experience within a transformation, integration or change programme.
• Strong process-mapping skills using Visio, Lucidchart, draw.io or similar.
• Experience facilitating workshops and gathering requirements from SMEs.
• Excellent documentation, stakeholder-management and communication skills.
• Ability to work independently across multiple locations and time zones.
• Strong attention to detail.

Desirable experience

• Insurance-sector experience.
• Exposure to policy administration systems.
• M&A, business integration or operating-model transformation experience.
• Product or process mapping across multiple business areas.

This is a fully remote role, and candidates based anywhere in the UK will be considered. Part-time applicants are also welcome to apply. However, previous financial services or regulated-sector experience is a firm requirement.

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