Unified Communications Engineer – Microsoft Teams Voice

Remote-first (Must be able to get into London when needed with occasional EU travel) | £70,000-80,000+

Working hours: 11a-7pm to align with US colleagues

We’re supporting a global business who are expanding their Unified Communications function into Europe. They’re looking for a senior UC Engineer to take ownership of Microsoft Teams Voice and collaboration technology, acting as the key presence for the EU.

This is a hands-on engineering role with strategic influence – you’ll be working on major migrations, shaping UC architecture and rollout strategy, engaging with senior stakeholders, and shaping how collaboration technology works across the region. There’s also a path to step into a leadership role as the EU team grows, if successful in the role

What you’ll be doing

Leading on Microsoft Teams Voice migrations (retiring Cisco CUCM/Webex).
Designing and delivering UC architecture and rollout plans across the EU.
Managing EU telecom carriers alongside the global UC lead.
Engineering and supporting conference room / AV technology.
Owning tenant provisioning, dial plans, voice policies, SBC integration.
Acting as the go-to UC specialist in Europe, building strong stakeholder relationships.
Supporting the wider M365 environment (c.20% of your time: Exchange, OneDrive, SharePoint).

What we’re looking for

5–10 years’ UC experience, with strong Microsoft Teams Voice skills
Background migrating Cisco CUCM → Teams Calling
Solid Microsoft 365 knowledge (Exchange Online, OneDrive, SharePoint, Entra)
Proven experience in UC architecture and strategy (not just operations)
Strong communicator – able to explain technical issues clearly to non-technical users
Self-driven