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Platform Lead

  • Location:


  • Sector:

    Cloud, Infrastructure and Services

  • Job type:


  • Job functions:

    Cloud, 3rd Line Support, Cloud Engineer, Cloud Transformation, Infrastructure Engineer, IT Services

  • Salary:

    £70000 - £85000 per annum + Additional Benefits

  • Contact:

    Jess Byrne

  • Contact email:

  • Job ref:


  • Published:

    22 days ago

  • Expiry date:


  • Startdate:


Position: Platform Lead
Location: London/Hybrid (2 days a week onsite)
Salary: £70,000 - £85,000 + Benefits

The role:
The Technology Operations team design, develop and operate all infrastructure used for the businesses Technology across our data centres, Public Cloud, and offices. This encompasses multiple domains; compute, storage, connectivity, end-user computing, and monitoring tools. This includes both 3rd party and internally developed applications and the infrastructure that support the wider group.


  • Contributes to the planning and implementation of infrastructure maintenance and updates. Implements agreed infrastructure changes and maintenance routines.
  • Designs, develops and operates the Infrastructure platforms that allow development teams and business colleagues to consume infrastructure
  • Ensures that incidents are handled according to agreed procedures.
  • Facilitates recovery, following resolution of incidents. Documents and closes resolved incidents.
  • Analyses causes of incidents, and informs service owners to minimise probability of recurrence, and contributes to service improvement.
  • Facilitates recovery, following resolution of incidents. Ensures that resolved incidents are properly documented and closed.
  • Provides technical expertise to enable the correct application of operational procedures.
  • Assists with the specification, development, research and evaluation of service standards.
  • Applies these standards to resolve or escalate issues and gives technical briefings to staff members.
  • Carries out agreed system software maintenance tasks. Automates routine system administration tasks to specifications using standard tools and basic scripting.
  • Monitors, measures and reports on infrastructure load, performance and security events. Identifies operational issues and contributes to their resolution.
  • Uses infrastructure management tools to determine load and performance statistics. Configures tools and/or creates scripts to automate the provisioning, testing and deployment of new and changed infrastructure. Maintains operational procedures and checks that they are executed following agreed standards.

Key Skills

  • Linux and Windows server operating systems
  • Networking Infrastructure, Routing, Switching and Security
  • Cloud Operations (preferably AWS)
  • VMWare (or similar Hyper-Visor)
  • Veeam or other backup technologies
  • Observability delivery through Sumologic or similar
  • Monitoring delivery through Prometheus or similar
  • Advanced PowerShell or Python scripting
  • Cloudflare WAF or similar
  • Load balancing and autoscaling through F5 or Cloud
  • Automation experience with Ansible
  • Private cloud deployment is a plus
  • Kubernetes deployment is a plus