Desktop Service Technician

x3 newly created support and project focused roles where you’ll be travelling between sites and working in a customer facing environment.

You will be a part of an organisation with a real cause for good and is nationally recognised.

Location: Offices in London, Salford, Leicester, and Nottingham (and many more in the UK). You can be based anywhere in the UK – onsite 3-4 days per week (travel expensed).

Remuneration: £150 per day + expenses covered (inside IR35 – 6 month contract)

Your role as a Desktop Engineer (x3):

• Overhauling an entire thin client environment, replacing with light desktops.
• Providing high level of customer service through on-site technology support as required.
• Ensuring that all tickets are logged and resolved in a timely and effective manner (according to defines SLAs).
• Evaluating problems and requests and selecting the most appropriate solution within corporate guidelines.
• You’ll gain exposure to Windows Server, AD, Office 365, and Microsoft Suite. The role is split into 3 parts:

1. Site Visits – Occur on Tuesday/Wednesday/Thursdays.
2. Remote Support – Resolving tickets via ServiceNow
3. Desktop Support – walk ups, fixes, meeting rooms and again generally just being pro-active.

Ideally as a Desktop Engineer (x3):

• You’ll be passionate about customer service and personable.
• Confident with support and eagerness to progress technical capabilities.
• Broad experience with PC/laptop hardware, software, and mobile devices.
• You’ll be keen to help with a customer first mindset.
• Ideally you will have a drivers license in order to travel round sites.

Sound interesting? Please do apply directly for more detail.