Senior Business Analyst

Senior Business Analyst

Location: Guildford (Hybrid – 1 day per week/Month in the office)

Contract Type: Permanent

Salary: £55 000 – £65,000 depending on experience + Excellent Benefits

About the Role

We are working with a market-leading insurer currently undergoing a major transformation of its UK Commercial business. They are seeking a Senior Business Analyst to support key initiatives within their Target Operating Model programme.

This permanent role offers the opportunity to work across core system modernisation, data-led digital development, and internal/external integrations – aimed at improving the end-to-end journey for customers, intermediaries, and internal users.

Key Responsibilities

• Support the scoping and delivery of change initiatives, in line with the Business Analysis Framework
• Define, document, and manage business requirements with full end-to-end traceability
• Facilitate workshops and drive consensus using a range of analysis techniques
• Create and manage epics, and documentation using Confluence and Jira
• Apply recognised modelling techniques such as BPMN and data modelling
• Collaborate with business stakeholders, solution providers, and technical teams to ensure effective delivery
• Support all phases of testing including user acceptance testing (UAT) and implementation
• Work independently with minimal supervision and provide guidance to junior team members

Requirements

• 3+ years experience delivering change across medium to large-scale programmes
• Excellent stakeholder engagement and facilitation skills
• Proficient in both Agile and Waterfall methodologies
• Hands-on experience with Jira, Confluence, BPMN, and business modelling techniques
• Strong understanding of use cases, personas, and value streams
• Flexible and delivery-focused, with the ability to manage shifting priorities

Desirable

• Experience in Financial Services, particularly Commercial Insurance
• BCS Diploma in Business Analysis (or equivalent qualification)
• Familiarity with business change and transformation programmes

What’s on Offer

• Competitive salary based on experience
• Hybrid working arrangement based in Guildford
• Annual performance-related bonus
• Contributory pension scheme
• Up to 50% discount on a range of insurance products (car, home, pet)
• Flexible holiday buy/sell options
• Development days and structured training opportunities
• Retail discounts and volunteering days
• An inclusive, flexible working environment with excellent prospects for career progression