ServiceNow Developer

ServiceNow Developer (Contract)

Location: Remote / East Midlands

Rate: (Outside IR35)

Duration: 6 months initial contract

About the Role:

We are seeking an experienced ServiceNow Developer to join a confidential project with a high-profile client. This role involves developing and enhancing ServiceNow capabilities to streamline the delivery and tracking of hardware kits to end users. The successful candidate will play a key role in automating order and change processes, managing ticket call flow, and ensuring seamless integration with third-party providers.

Key Responsibilities:

• ServiceNow Form Development: Create and customize forms to integrate with hardware providers.
• Automation: Implement automated workflows for ordering and changing items.
• Ticket Management: Oversee and optimize the call flow of tickets.
• Dashboard and Workflow Utilization: Utilize existing dashboards and workflows to manage and track orders through ServiceNow.
• Customer Interface: Enhance the customer interface to improve the tracking and management of orders.
• Collaboration: Work with a project team, including third-party suppliers and analysts, to ensure successful project delivery.
• Risk Management: Address potential risks by increasing development capacity and reducing dependency on single points of failure.
• There is an existing in-house developer who is a key resource; the new hire will provide additional capacity.

Requirements:

• Experience: Minimum of 4 years working with ServiceNow.
• Skills: Proficient in form development, workflow automation, and ticket management within ServiceNow.
• Team Collaboration: Ability to work effectively with both internal teams and external suppliers.
• Problem-Solving: Strong problem-solving skills to manage and track orders efficiently.

If you are a ServiceNow Developer and is interested in this role, please apply below.