Regions
Location
- London Arena
Disciplines
Job types
- Contract
- Hybrid Working
- Inside IR35
Industry
- Consultancy
Salary
£700 - 800 per day + Inside IR35
Functions
- Cloud Architect
Seniority
- Senior
Technologies
- Salesforce
Posted
4 days ago
Job reference
112987
Benefits
Inside IR35
Job Title: Senior Salesforce Service Cloud Architect (Contract)
Location: Remote / Occasional travel to London
IR35 Status: Inside IR35
Description:
We’re seeking an experienced Senior Salesforce Service Cloud Architect to contract with a consultancy, delivering enterprise-scale Service Cloud solutions. The ideal candidate will have 10+ years of Salesforce platform experience with a proven track record of leading at least 3 successful Service Cloud implementations.
Key Responsibilities:
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Lead Service Cloud solution design, architecture, and delivery for complex client programmes
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Facilitate client workshops to capture technical and business requirements
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Define scalable, best practice architectures including integrations, security, and data models
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Oversee technical governance, ensuring alignment with Salesforce standards
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Support delivery teams through build, test, and deployment phases
Key Requirements:
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10+ years’ Salesforce platform experience
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Minimum 3 end-to-end Service Cloud implementation projects as lead architect
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Expertise in Salesforce platform capabilities, including omni-channel, case management, knowledge, and automation
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Strong integration and data migration experience
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Salesforce Architect certification(s) desirable