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Paul Colby

IT Director, John Lewis

Paul joined John Lewis in March 2011, and last summer set up its first Innovation Incubator. John Lewis is Britain’s leading omni-channel retailer, with 36% of its sales online over the busy Christmas period.

Previously, Paul had been CIO of British Airways for 10 years, where he built ba.com and many industry leading innovations including calendar selling, online check in and dynamic packaging of flights, hotel and car hire. Paul joined BA from the Civil Service where he held senior roles including Principal Private Secretary to the Secretary of State for Transport, Deputy Director of Rail Privatisation, and Head of Resource Management for the Motorway and Truck Road Programme.

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