Regions
Location
- City of London, London
Disciplines
Job types
- Permanent
Industry
- Insurance
Salary
£70000.00 - £80000.00 per annum
Functions
- Change Manager
Seniority
- Mid-level
Technologies
- Java
Job reference
BBBH107330_1731057494
Role Overview
Working with a maturing change function in a reputable global Insurance business, we are looking to support our client in hiring a newly created Transformation Manager. You’ll play a vital role, guiding major change initiatives and delivering successful transformation programs. Working closely with senior leaders and cross-functional teams, you’ll drive improvements in operating and service models, business processes, and strategic project delivery.
Key Responsibilities for the Transformation Manager
- Design and Implement Target Operating Models (TOMs): Develop and deliver TOMs across organizational structures, governance, technology, and processes
- Enhance Service Models: Continuously improve the Member-facing service model to deliver better experiences
- Lead Programme Delivery: Oversee strategic programs, using both waterfall and agile methodologies, and manage priorities, stakeholder engagement, governance, and reporting
- Drive Change Management: Facilitate change, from IT to stakeholder management to BAU change activities, ensuring alignment across teams and the wider business
- Build and Lead Relationships: Serve as a trusted advisor to executives and lead by example within the team.
The successful Transformation Manager will have:
- Demonstrated experience working at management level in management consulting and/or transformation program delivery
- A minimum of a 2:1 Bachelor’s degree
- Expertise in large-scale consultancy assignments and change management methodologies (Agile, Scaled Agile, Prince II)
- Knowledge of planning, tracking, and governance in transformation initiatives within regulated organisations
- Strong commercial awareness, analytical thinking, and strategic insight
- A proven track record in operating model definition and complex transformation
- Excellent communication skills with the ability to influence senior stakeholders and present to C-suite executives
- A working knowledge of the Insurance or wider Financial Services sector is desirable, but is not essential
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