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Telephony Project Manager - Contact Centre, Avaya,Verint

  • Job reference: 28003
  • Location: Redhill
  • Job type: Contract
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £500 - £550 per day

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Telephony Project Manager - Contact Centre, Avaya, Verint

Seeking a Telephony Project Manager to deliver an Avaya & Verint enterprise contact centre telephony platform upgrade. Candidates must have a proven track record of delivering enterprise platform upgrades, especially Avaya and Verint call recording. Candidates should also have a solid understanding of telephony architecture including IVR, CTI Integration, call recording, VoIP and ID&V.

Experience

- Avaya Contact Centre

- Verint call recording

- Understanding Telephony architecture

- MSP certification

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