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Technical Delivery Lead - Professional Services

Technical Delivery Lead - Professional Services - £500 to £550 per day - Inside IR35

The Technical Delivery Lead is responsible for leading the technical delivery of work being carried out within the Legal Technology Solutions Team. This would involve working with the relevant Product Owners, Solution Managers, and other stakeholders to understand the overall goals and aims and managing and coordinating the technical delivery of these. They would also have responsibilities in managing our Offshore Development Team, which consists of Developments, Business Analysts and Quality Assurance Analysts, ensuring they follow best practice, good process, be on hand to help with their day-to-day delivery, as well as identifying any opportunities for improvement. They will be required to coordinate the right stakeholders to support, work with our Internal Teams to brief new work, ensure work is delivered to our quality standards, and help to ensure work is prioritized within the Team accordingly.

Primary Responsibilities of the Role:

  • Managing the technical delivery across Projects and initiatives within the SES Team

  • Liaising with the SES Teams, and D&O (Delivery & Operations) Teams accordingly (i.e. Solution Architects, Infrastructure, Cyber Security, Service Desk, etc) to ensure delivery plans are appropriate

  • Contributing and presenting at the Architecture Review Board as needed

  • Liaising with BRMs (Business Relationship Managers) and other Business Stakeholders to understand their goals

  • Working with our Offshore Development Team

  • Working with our Suppliers to progress any technical deliverables/changes and make sure roadmaps are communicated the teams involved.

  • Supporting platform upgrades and other maintenance activities, whilst ensuring good change management is followed

  • Taking ownership for reviewing, triaging and resolving any issues that are escalated from the Support and Business Teams

  • Ensuring solutions are delivered with cyber security and risk in mind

  • Helping to define and promote good practice with regards to technical delivery

  • Building excellent relationship within the SES Team and Practice Group Teams, working collaboratively to understand their requirements alongside challenges

  • Acts as a subject matter expert, ensuring appropriate solutions are identified and proposed as required whilst in keeping with wider IT strategies

  • Understand, review and plan for budget conversations and monthly invoice submissions.

  • Contributing towards regular Team progress reports

  • Escalate issues accordingly

Capabilities, knowledge, and experience requriements:

  • SDLC

  • Tech skills include .NET, SQL Server, relationship database modelling including the understanding and design, HTML5, APIs, Azure experience including but not limited to PaaS and SaaS architecture models.

  • Performant, secure, scalable and robust architectural design (high and low level)

  • low-code, no-code platforms

  • Understanding of the Power Platform (Virtual Agents, Power Automate, etc.)

  • Azure Logic Apps

  • Internal, Client and Public facing API consumption (REST and SOAP)

  • CI/CD

  • Source code management

  • Problem solving

  • Priority management

  • Agile methodologies

  • Solutions driven

  • Effective communication across a range of stakeholders

  • Expectation management

  • Experience in legal or professional services