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Technical Configuration Analyst

  • Location:


  • Sector:

    IT Architecture & Strategy

  • Job type:


  • Job functions:

    IT Service Management

  • Salary:

    £450 - £500 per day

  • Contact:

    James Birdi

  • Contact email:

  • Job ref:


  • Published:

    about 1 month ago

  • Duration:

    6 Months

  • Expiry date:


  • Startdate:


Your role as Technical Configuration Analyst will be to join a program of work that will remediate issues within my clients' CMDB and ensure the integrity of the data within is kept to a high standard.

Location - Multiple locations across the UK (Hybrid Working)
Remuneration - up to £500 per day (Inside IR35)
Duration of Contract - 6 Months

You'll land within an ServiceNow environment and will play an important role in aiding the progress of enhancements to this platform.

Key Responsibilities:

  • They will be responsible for maintaining data for all CI in the business throughout their full lifecycle and deliver the Configuration Management Strategy.
  • Responsible for managing daily operational activities and ensuring the CMDB effectively supports the needs of the business.
  • Validates the configuration of business data and supports the technical team for any required custom development.
  • Assisting to maintain and adhere to company policies, processes and procedures in relation to the CMDB, In line with standards and industry best practice.

Ideally you'll have:

  • Expert knowledge of ServiceNow CMDB/ ITOM (Discovery / Service Mapping).
  • Understanding of/experience in Service Management processes and ITIL, especially IT Asset Management Lifecycle processes (including hardware and software).
  • Experience with implementation of ServiceNow in an enterprise environment
  • Knowledge of/experience in the technologies that support Configuration Management (CMDBs, auto-discovery, SAM tools).
  • SC clearance is preferred.

Please apply directly for more detail

All candidates will be reviewed and responded to