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Technical Business Analyst

  • Job reference: 50220
  • Location: London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Digital and Development, Front-end and Mobile
  • Salary: £45000 - £52000 per annum

Technical Business Analyst


£45,000 - £52,000

I am looking for Technical BA to join a company that provide Software-as-a-Service that produce ecommerce apps for the retail space. They work with a number of well know retail brands allowing retailers and brands to create highly

effective and fully customised native apps in record time. Apps that allow them to build stronger brands, sell more products, deepen customer loyalty and deliver highly relevant content.

The London-based start-up, has offices in London and New York.

About the role - Technical Business Analyst

You will work closely with our clients and internal team members to gather business and technical

requirements and translate them into technical specifications and deliverables. You will be comfortable

working across an array of different software solutions and make recommendations to our developers and clients.

You can expect to have Project Management responsibilities and to work with the development team for

small-medium projects.

What you'll be doing

  • Working with the Solutions Architect and gathering technical and business requirements and translating them into detailed, accurate and unambiguous solutions that would fit with the platform
  • Reviewing technical documentation (API / SDKs) and designs, and agreeing/documenting
  • implementation specifics with the project implementation team
  • Investigating existing IT systems from clients and partners and formulating options for how to
  • approach integrations
  • Bridging across project managers, developers, designers and clients to deliver features on time
  • and to an impeccably high standard
  • Translating solutions and requirements into written specifications, documentation, diagrams and
  • user stories
  • Professional experience with story-tracking and documentation tools such as JIRA, Confluence,
  • Trello etc
  • Availability to travel and attending client meetings within the UK and Internationally (up to 10% of
  • the time)
  • Extensive client-facing customer relationship management

What we're looking for


  • 2+ years experience in a Business Analyst role, ideally within ecommerce, retail or software
  • development
  • Technical understanding of software development and integrations. Hands-on experience is a
  • plus, but not required on the job
  • Demonstrable client-facing experience and the ability to manage several stakeholders and
  • prioritise/multi-task
  • Demonstrable experience in scoping and documenting technical integrations for existing or newly
  • acquired clients
  • End-to-end experience in an agile environment as a Business Analyst
  • Project experience across UX and IT/backend integrations
  • Excellent communication, leadership qualities, self-starter attitude, fast learner and attention to
  • detail
  • Experience reviewing and understanding data feeds, APIs, web services, SDKs
  • Strong command of the English language, both verbal and written


  • Bachelor's Degree in Computer Science or similar
  • Experience in supporting the pre-sales process (technical estimations and scoping)
  • Experience writing Statements of Work and producing technical estimates
  • Knowledge around iOS, Android native development or Microsoft Azure or other Cloud Computing
  • services
  • Looking for someone who is strong on the business and technical side
  • Experience working with SaaS platforms in the ecommerce industry
  • Professional experience with Jira

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