Technical Business Analyst – Insurance

Reporting to the CTO for the brand, the Technical Business Analyst – Insurance, will be providing critical support to IT change initiatives across the brand. You will be responsible for:

• Collaborating with business users to define and analyze accurate, consistent, and complete requirements aligned with business outcomes.
• Prioritizing and managing requirements with business stakeholders and the change team using Azure DevOps.
• Work with business users and IT teams to deliver the change agenda and support business processes.
• Gain expertise in existing IT applications and a detailed understanding of data flow through business processes.
• Develop technical and functional specifications, support testing, and manage defects, including delivering user training as required

The successful applicant will have:

Essential:

• Strong communication and stakeholder management skills (ideally at C-suite level)
• Experience defining user stories, managing backlogs, and sprints
• Proficient in relationship-building and adapting to diverse stakeholders
• Skilled in documenting business requirements across various systems
• Strong problem-solving with innovative approaches
• Expertise in SQL Server, including TSQL and database design
• Basic knowledge of software development principles
• Familiar with Agile and Waterfall methodologies
• Experience across the full project lifecycle
• Experience with outsourced and offshore IT teams, and documentation tools

Desirable:

• Knowledge of insurance industry and systems and/or regulated environments (e.g., GDPR)
• Two+ years as a business analyst
• Experience with Citrix environments
• Familiarity with Microsoft Business Apps (Dynamics, Power Platform)
• Experience with Power BI or similar data tools
• Knowledge of SSRS and SSIS
• Experience with cloud solutions like Azure
• Proficiency in Azure DevOps or similar platforms
• Experience in MS.Net development

On offer:

Competitive market salary with extensive benefits (including pension, bonus etc.) alongside exccellent career development and mentorship in a newly created role