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Technical Analyst - ERP

  • Job reference: 298334
  • Location: Leicester
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £30000 - £35000 per annum + Bonus

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Technical Analyst - ERP - £35,000 + Bonus

Overview:

Working as part of the IT Technical Team, provide 2nd and 3rd line support of the ERP applications and databases ensuring that all systems are managed to agreed standards and SLAs and providing prompt and proactive management of issues and requests.

Ideal Candidate

A market leading company looking for someone to join the company who can join them in sharing and demonstrating the brand values, promote self-confidence, motivation and initiative.

Role:

  • Contribute to the management of the daily operation of the ERP and application services in line with business expectations.
  • Responsible for ensuring your work meets the standards set out in our Service Levels.
  • Works across all technology platforms supporting the ERP and application services.
  • Proactively manage availability of services, capacity and performance.
  • Participate in the Service Continuity process.
  • Responsible for job scheduling and backup management, monitoring of schedulers and maintaining records to support audit requirements.
  • Conduct out of hours and weekend work where necessary.
  • Ensure incidents and problems are investigated/resolved.
  • Ensure service requests and changes are completed.

La Fosse are exclusively managing this appointment, please apply for further details.

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