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Target Operating Model / Process Analyst

Business Process Analyst

  • 6 months
  • Outside IR35
  • £400-450/day
  • Remote
  • Working on a Global IT TOM Transformation programme

Role Brief:

Work with the business/ function programme teams to assure the TOM's are integrated across clearly documented processes and that the TOM's align with the future end state vision.

  • Detailed work on the operating model design
  • Facilitate all workshops to elicit the target and transitional operating model design
  • Document operating model elements
  • Organisational Design- Contribute towards managing, developing and delivering the organisational design and implementation including the people structure
  • Capture, Document and analyse business process and workflows.
  • Perform gap analysis of captured processes against to-be state, identify lean opportunities and identify any automation opportunities. Clearly document these for review and sign off.


  • Experience delivering TOM design and operating procedures
  • Experience capturing and documenting to BPMN standard, L1 to L3 complex operational processes, resulting technology process and requirements within the professional services sector.
  • Strong stakeholder management experience