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SuccessFactors Consultant - Absence & Time

  • Job reference: 44563
  • Location: City of London
  • Job type: Contract
  • Start date: Not specified
  • Contact: Not specified
  • Sector: SAP
  • Salary: £450 - £500 per day

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SuccessFactor Consultant - Absence and Time

Location: London

Duration: 6 months

Rate: Day/£450-500

Our client has undertaken a major initiative to transform HR through the end to end design and implementation of a future state HR solution including the development of a new shared global services, implementing SAP SuccessFactors and ServiceNow, that delivers a digitally enabled HR function and workplace. This role is responsible for supporting programme with the design and delivery of the HR solution, process and policy efforts globally related to the scope of processes supported by the SAP SuccessFactors and then support as a functional specialist/subject matter expert lead within the Global HR Services function.


  • Responsible for supporting design of detailed end-to-end solution design and processes supported by SAP SuccessFactors and ServiceNow, for the absence and time work-stream
  • Responsible for creation of detailed process documentation - including user guides, work instructions and standardised global processes process maps; detailing process activities, owners and hand-offs
  • Interact with key stakeholders key stakeholders (CoE, HR Managers, HR Operations) to review deliverables/outputs and seek input to help capture processes correctly and support in obtaining decisions required
  • Support in capture of decisions taken and prepare/present minutes, decisions, actions from key meetings, workshops or sessions
  • Review existing global HR policies and review with CoE/Policy owner for updating
  • Manage content inventory for work-stream, listing and creating documentation and knowledge articles required to support roll-out and adoption of the new HR solution for absence and time work-stream; reviewing content with appropriate stakeholders
  • Support documenting of Global HR Services team responsibilities into Service Catalogue
  • Working alongside Functional Design Lead, determine/document local legal, regulatory or works council requirements with regional HR stakeholders
  • Support the Change Management work-stream, to input and review training content
  • Execute user acceptance testing (UAT) scenarios and scripts, participate in Business Readiness testing and deployment/cutover activities
  • Support with the handover to the Global HR Services team (based in Warsaw and Knoxville) as part of knowledge transfer and upskilling for new resources

Essential skills

  • Understanding of global HR disciplines with working knowledge of absences and time management processes
  • Strong attention to detail
  • Experience in process design or the creation of procedural documentation
  • Experience in working on a complex change or transformation project would be desirable but not essential
  • Experience of building, maintaining and managing strong relationships and stakeholder groups
  • Highly motivated and self-starter, with high level of energy and pro-active approach to work
  • Ability to communicate professionally, clearly and effectively to target audiences
  • Ability to work under pressure to meet deadlines on multiple projects or tasks concurrently

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