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Software Training Consultant

  • Job reference: 23366
  • Location: East Midlands
  • Job type: Contract
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Change Management, Digital and Development, Other
  • Salary: £350 - £450 per day

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Software Training Consultant - East Midlands - Initial 3 Month Contract

Our East Midlands based client are currently looking for a Software Training Consultant to join their team on an initial 3 month contract. The successful candidate will have a proven track record of providing internal and external product training for a leading software house and will have a solid background in SAAS (Software as a service) environments.

The Software Trainer will be responsible for delivering training to staff both technical teams and other internal trainers, with a focus on bespoke product including data analytics and software delivery so technical understanding and competency would be beneficial. You will also be responsible for the creation of training manuals, user guides, content and literature.

Key Elements of the role;

  • Collaborate with the customer engagement team, our project delivery teams and our customers to determine the direction and priorities of training requirements to support delivery, implementation and engaged use of Software systems
  • Analyse and interpret user requirements, technical specifications, application features and functions translating them into appropriate training formats
  • Design training packages for our software systems; from high-level overviews to detailed functional training
  • Develop and deliver high quality programmes, schedules and materials in appropriate formats (e.g. video, quick reference cards, manuals and presentation decks, etc.) that can be delivered live, online, via a LMS or used as a stand-alone job aid), to both technical and non-technical stakeholders externally or internally
  • Keep abreast of new/future developments within Software systems, so that training stays current
  • Work with the customer support function to analyse and identify opportunities to address common issues through revised training design and/or intervention

Required Skills;

  • Previous experience as a software trainer essential
  • Understanding of Software as a Service (SAAS) and bespoke products
  • Proven track record of creating user guides and training materials
  • Strong written and verbal communication skills
  • Significant experience with a proven track record in design, development and delivery of training to support software system and technology implementations in a commercial context
  • Instructional design skills and the ability to produce clear, concise and creative materials in accordance with learning principles
  • Familiarity with traditional and modern training methods, tools and techniques as well as knowledge of relevant online learning technology and software including both content development and range of channels (forums, social media, etc.)
  • Proficient with Microsoft Office Suite and appropriate eLearning development tools i.e. Articulate 360, Camtasia, Captivate, etc.

Please send CV's initially

Keywords: Software Training Consultant, Training Manager, Training Design, Training Delivery, Systems Trainer, IT, Software as a Service, SAAS, training manuals, user guides, content, literature, trainer training, East Midlands, Initial 3 Month Contract

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