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Software Support Analyst

  • Job reference: 48183
  • Location: City of London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £40000 - £45000 per annum + benefits

Currently we are looking for a Software Support Analyst to join a private equity backed delivery company in London. This will be the first IT Support role in London, working directly for the Technical Director, and will offer the opportunitiy to work on database analysis, development and customer service.

The Software Support Analyst will be an integral member of the support team. You will resolve software issues for end users and develop/deploy solutions to keep the systems running.

Summary:

Role: Software Support Analyst

Location: London

Salary: £40,000 - £45,000

Key Responsibilities:

  • Respond to end user queries and requests.
  • Resolve software issues
  • Develop documentation
  • Conduct tests on the applications to ensure they are running effectively.

Experience required:

  • Previous experience in providing software support
  • Able to come up with innovative solutions
  • Strong technoical skills with as many of the below as possible:
    • Java
    • PHP
    • SQL
    • PostGresSQL
    • cloud
    • Linux
    • HTML
    • JavaScript
    • Elastic search

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