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ServiceNow Developer

  • Job reference: KW1
  • Location: Newcastle upon Tyne
  • Job type: Contract
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Digital and Development
  • Salary: £550 - £600 per day

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Service Now Developer - 6 Month - Newcastle

Focus on development of existing and new forms and workflows that will provide automation, leading to improved incident management and request fulfilment.

  • Further development of the self-service portal, problem management, CMDB, knowledge and change processes within the newly implemented platform.
    * Development of reporting, analytics and dashboards to improve performance management both team and individual.
    * Knowledge and skill sharing with the administrators

Must have:

  • Strong technical and UI/design skills such as required for Service Portals
  • Solution development both technical and process.
  • Leads following activities: requirements capture, design, functional designs {own}, workshops, configuration/coding, testing/defect Mgt, Deployment, early life support and documentation at all stages.
  • Decisive, Creative, Analytical and Pro-active thinking.

Qualifications/Educational Requirements:

Must be an experienced Service Now developer with:

A minimum of 5 years' experience working in development and/or administration of ServiceNow

    • Relevant degree or equivalent
    • ServiceNow Certified Implementation Specialist
    • ITIL Foundation Certification
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