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Service Transition Manager - Contract (INSIDE IR35)

  • Job reference: LC-50348
  • Location: City of London
  • Job type: Contract
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £450 - £500 per day

Service Transition Manager - 6 Month Contract - London - INSIDE IR35

Our key client based in the city are looking for an experienced Service Transition Manager to ensure seamless service transition and operational readiness for the replatforming of their core production services. You'll be playing a hands on role in defining the end to end support model, delivering against agreed operational acceptance criteria and ensuring service readiness and supportability.

Essential Requirements:

  • Proven track record working as a Service Transition Manager
  • Managing the move of project deliverables in to operational support for cloud services using agile methodology
  • Developing Service Support Models, Service Design Packages, Service Definition's & artefacts supporting the go-live of new and updated services
  • Evidence of working with matrixed support teams to ensure readiness for go-live and handover of new technology in to support
  • Excellent understanding of cloud services and hybrid environments is necessary
  • Interpreting and developing contract or Service Level Agreements for 3rd party support provisions and understanding underpinning contracts (UC's)
  • Working in a highly collaborative environment with strong stakeholder management
  • Excellent communication skills - ability to present to senior management & lead workshops confidently
  • ITIL and Agile experience

If you have the skills required to perform this role, please send your latest resume to lewis.cowell@lafosse.com

Job type: Contract (Inside IR35)

Rate: £450 - £500 a day

Duration: 6 Months (Likely extension)

Location: London

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