You're role as Service Transition Manager will be to lead on the planning and execution of the transitioning of end user services, owning the processes and working closely with programme and operational teams.
Salary - up to £65k + discretionary bonus + benefits
Location - Offices in London, Manchester, West Yorkshire & Hertfordshire (one day a week in office)
Key Responsibilities:
- Liaising with the customer to agree acceptance into service criteria and managing the activity to ensure the criteria is met within agreed timescales
- Coordinating programme and operational resources to ensure readiness for a smooth handover and take-on of services
- Establishing detailed plans for the cutover of any technical services and supporting processes
- Working closely with the receiving operational teams to ensure readiness of staff, supporting systems and processes
Ideally you will have:
- Experience of Project and Programme delivery - particularly the implementation of systems, infrastructure and services into production environments.
- Experience of successfully transitioning projects into a support environment.
- Understanding of risk management approaches and principles.
- Understanding of SIAM and experience acting as Service Integrator in a complex multi supplier environment
Sound like you? Please apply directly for more detail!
