Reporting to the PMO, you will be joining a globally recognised company embarking on an M&A focus programme of work.
Location: Chessington (2 days per week)
Remuneration: £500 - £550 per day (inside IR35 - 6 months)
Your role as Service Transition Manager
- You create and agree the service acceptance criteria within IT and the wider business.
- Drive continuous process efficiencies and improvements across the team, delivering maximum value for the Group including regular reporting
- Responsible for defining the service requirements including SLAs, hours of operation, Non-functional requirements and perform gap analysis between standard support models and the requirements
- Responsible for creating the service design & transition documentation to document the end to end service, reflecting the requirements and how they will be met
Ideally to be successful as Service Transition Manager
- Have an in-depth understanding of Service Management Framework principles and processes
- M&A Experience.
- Strong Service Transition Management experience within various industries
- Experience of delivering/transitioning services into production and the after-care support.
- Transition from incumbent suppliers to new suppliers
- Held a similar position within Service Transition for global transformation programmes (ideally data).
- ITIL Certification.
Sound interesting? Please do apply directly for more detail.
Every applicant will be reviewed and responded to.
