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Service Desk Transformation Lead - Service Desk replacement

  • Location:

    London

  • Sector:

    Service Delivery

  • Job type:

    Contract

  • Job functions:

    IT Service Management

  • Salary:

    £500 - £600 per day + neg.

  • Contact:

    Sacha Musgrove

  • Contact email:

    sacha.musgrove@lafosse.com

  • Job ref:

    61976_1624460777

  • Published:

    about 1 month ago

  • Duration:

    6 months +

  • Expiry date:

    2021-08-04

  • Startdate:

    ASAP

Service Desk Transformation Lead - Service Desk replacement

A leading client are on the lookout for a Service Desk Transformation Lead on an end to end project to to replace the service desk including remedy ticketing system. You will be responsible from RFP stage through to delivery and will be working closely with suppliers, so excelllent stakeholder management is key!

Key skills

  • Proven experience of leading a service desk transformation
  • RFP & Supplier management experience
  • Excellent written and verbal communication skills
  • Demonstrable experience of strong stakeholder management skills
  • ITIL SME

If you have the necessary skills, please apply now