Job types
  • Contract
  • IT Services 

£200 - £210 per day

  • IT Service Management
  • IT Support
  • Junior
  • Angular
Job reference


A newly created role in a high performing team to provide an efficient, friendly, and responsive service to internal and external customers.

Location: Kent Science Park

Remuneration: up to £210 per day (Inside IR35 – 6-month contract)

Your role as Service Desk Support

  • Provide a first point of contact for the Technology Service Desk.
  • Ensure all customer contacts are recorded in the Service Desk support system.
  • Follow agreed procedures, receive, and handle requests for information, and provide routine advice to customers on systems, systems access, products and services.
  • Perform simple installations, configuration and deployment of hardware and software. Ensuring the work is documented and reported on.
  • Use own judgement to identify customer call reasons and escalate to other team members where required.

Person specification: Knowledge, skills, and abilities:


  • 5 GCSE’s or equivalent experience.
  • Experience of using computers and systems in a business context.
  • Good knowledge of Microsoft products including Office.


  • Effective problem-solving skills.
  • Excellent interpersonal skills with the ability to communicate effectively with internal and external customers.
  • Excellent organisational skills and attention to detail


  • Full Manual Driving Licence

Sound interesting? Please do apply directly for more detail.

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