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Service Desk Manager - Outside IR35

  • Location:


  • Sector:

    Service Delivery

  • Job type:


  • Job functions:

    IT Service Management

  • Salary:

    £450 - £500 per day + Outside IR35

  • Contact:

    Elliot Pooley

  • Contact email:

  • Job ref:


  • Published:

    7 days ago

  • Duration:

    6 Months

  • Expiry date:


  • Startdate:


Role: Service Desk Manager

Location: Central London/Canary Wharf

Duration: 6 Months with likely extension

Rate: Up to £500/day outside IR35

Start Date: 6th December 2021

Our London based banking client is currently looking for a Service Desk Manager to oversee their deskside support team on an initial 6 month contract, with likely extension beyond that. The ideal candidate will have experience working as a Deskside Support manager, ServiceNow manager/lead, or IT Support manager, and possess excellent stakeholder management and communication skills, capable of being responsible for VIP engagement.

Skills & Requirements:

- Strong and deep understanding of Service Now

- Strong understanding of Desk Side Support, Service Desk, and VIP Support

- Excellent communicator

- Capable of talking openly, authentically, and directly about user first mindset

- Genuine understanding of Desk Side Support processes and technologies

If this role is of interest, please respond with an up-to-date copy of your CV for consideration.