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Service Desk Engineer

  • Job reference: 39061
  • Location: Camden
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £20000 - £25000 per annum

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Currently we are looking for a Service Desk Engineer to join a Retail company in London.

The Service Desk Engineer will be an integral member of the support team. You will provide support at 1st line for users, troubleshooting issues across software and hardware.

Summary:

Role: Service Desk Engineer

Location: London

Salary: £20,000 - £25,000

Responsibilities:

Provide 1st Line support across hardware and software (Microsoft environment).

Document incidents, problems and requests

Identify areas to improve in the environment and ensure that improvements are implemented

Experience

Required

  • Previous customer service experience

Desired:

  • Previous IT Support experience
  • Retail experience
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