Service Desk Engineer - £35,000 to £41,000 / Guernsey / semi-remote
This role presents a service desk engineer with the opportunity to pursue their next career challenge, at a fast-growing, and market-leading digital insurance company.
To be successful:
A good understanding of technologies such as SCCM and Intune
In depth understanding, experience and working knowledge of the build, configuration and support of Microsoft technologies, SharePoint, PC, server and network systems (CISCO Switches & Servers, Firewalls), anti-virus packages, Virtualisation (VMWare and/or Hyper-V) is desired.
Experience with Microsoft Azure cyber security technologies such as Sentinel, AIP, DLP etc are also desired.
Good experience of enterprise software and application support and delivery
Deployed and maintained hardware builds and applications with Microsoft Endpoint Manager and when required 'handover' hardware to new colleagues
Sound experience across assisting the Infrastructure Team in maintaining the IT infrastructure hardware in on site.
Experience in maintaining end user hardware on site, including laptops, desktops, mobile phones, and meeting room technology.
Strong stakeholder communication skills
3 year's experience in a technical support environment.
Why this role:
Fantastic training and development opportunities
Employee benefit packages to suit your lifestyle
YOUday - we give you an extra day off to celebrate a special day
The opportunity to take a paid day off each year to do charity work
A health cash plan
Help with travel expenses
The opportunity to buy additional holiday
Company pension scheme
Group life assurance
Enhanced maternity and paternity pay
Professional subscription fees paid