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Service Desk Engineer

  • Location:


  • Sector:

    IT Architecture & Strategy

  • Job type:


  • Job functions:

    Service Desk Engineer, IT Support, IT Services

  • Salary:

    £35000 - £41000 per annum

  • Contact:

    Henry Brownlow

  • Contact email:

  • Job ref:


  • Published:

    17 days ago

  • Expiry date:


  • Startdate:


Service Desk Engineer - £35,000 to £41,000 / Guernsey / semi-remote

This role presents a service desk engineer with the opportunity to pursue their next career challenge, at a fast-growing, and market-leading digital insurance company.

To be successful:

  • A good understanding of technologies such as SCCM and Intune

  • In depth understanding, experience and working knowledge of the build, configuration and support of Microsoft technologies, SharePoint, PC, server and network systems (CISCO Switches & Servers, Firewalls), anti-virus packages, Virtualisation (VMWare and/or Hyper-V) is desired.

  • Experience with Microsoft Azure cyber security technologies such as Sentinel, AIP, DLP etc are also desired.

  • Good experience of enterprise software and application support and delivery

  • Deployed and maintained hardware builds and applications with Microsoft Endpoint Manager and when required 'handover' hardware to new colleagues

  • Sound experience across assisting the Infrastructure Team in maintaining the IT infrastructure hardware in on site.

  • Experience in maintaining end user hardware on site, including laptops, desktops, mobile phones, and meeting room technology.

  • Strong stakeholder communication skills

  • 3 year's experience in a technical support environment.

Why this role:

  • Fantastic training and development opportunities

  • Employee benefit packages to suit your lifestyle

  • Flexible working

  • YOUday - we give you an extra day off to celebrate a special day

  • The opportunity to take a paid day off each year to do charity work

  • A health cash plan

  • Help with travel expenses

  • The opportunity to buy additional holiday

  • Company pension scheme

  • Group life assurance

  • Enhanced maternity and paternity pay

  • Professional subscription fees paid