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Service Desk Engineer

  • Location:

    London

  • Sector:

    Server and Storage Infrastructure

  • Job type:

    Contract

  • Job functions:

    Engineer

  • Salary:

    Up to £250 per day

  • Contact:

    Adam Bowman

  • Contact email:

    adam.bowman@lafosse.com

  • Job ref:

    AB-65121_1631521883

  • Published:

    5 days ago

  • Duration:

    12 months

  • Expiry date:

    2021-09-15

  • Startdate:

    ASAP

La Fosse Associates are currently partnered with a client who are looking to hire a Service Desk Engineer into their team. This role will be based in London with flexible working, initial 6 month contract, inside IR35 and paying £250 per day.

Experience Required:

  • Excellent interpersonal and communication skills. Strong business and technical writing skills. Experienced in delivering technical training.
  • Strong understanding of IT Service Management practices. Experience in using ITSM programs and the use of ServiceNow.
  • Excellent troubleshooting, technical/ creative problem-solving and analytical ability.
  • Strong presence and presentation skills
  • Knowledge of Windows Server. E.g. folder redirection, roaming profiles, distributed file system (DFS), permissions and shares.
  • Strong knowledge of Windows 7 and 10 operating systems
  • Strong knowledge of Apple, Android, and Blackberry mobile devices
  • Knowledge of Microsoft Active Directory and Active Roles interface
  • Knowledge of Cisco desktop phones and features
  • Knowledge of Virtual Desktop Infrastructure (VDI)
  • Knowledge of PC & server hardware (Dell, Lenovo, HP) and peripherals.