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Service Desk Engineer (2nd Line)

  • Job reference: 29128
  • Location: London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £30000 - £35000 per annum

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Currently we are looking for a Service Desk Engineer to join a technology company in London.

The Service Desk Engineer will be an integral member of the support team. You will provide support at 2nd line for users, troubleshooting issues across software and hardware.

Summary:

Role: Service Desk Engineer

Location: London

Salary: £30,000 - £35,000

Responsibilities:

Provide 2nd Line, face to face support to users.

Implement, install, configure, troubleshoot and evaluate all hardware, software and operating systems

Support LAN/WAN

Maintain documentation

Experience

Required:

  • Commercial experience supporting Windows OS
  • Commercial experience supporting Mac OS X
  • Commercial experience supporting Microsoft tech stack, including
    • Active Directory
    • Group Policy
    • MS Office
  • VMware

Desired:

  • Google Apps
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