Accessibility Links

Service Desk Analyst

  • Job reference: 27059
  • Location: Skipton
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £16000 - £19000 per annum

Sorry, this vacancy has now expired.

Please see our job results page to find our current open vacancies or take a look at our Specialisms below and go straight to your area.

BI, Data & Analytics, Change Management, Digital and Development, ERP and CRM Systems, Executive Leadership, Information and Cyber Security, Infrastructure & Cloud Services, Interim Management, Strategy & Architecture, or Work For La Fosse.

 

 

 

 Return to homepage.

Your role will include:

  • Answering telephone calls from stores, head office users and external support companies
  • Resolving helpdesk tickets logged by stores or head office via phone or remote support
  • Supporting software applications
  • Use initiative to solve issues and supply solutions where possible
  • Ensure issues are completed within agreed service level agreements
  • Escalate more complex issues to 2nd line support or 3rd party companies to arrange site visits

We're looking for people with experience:

  • Working in a Helpdesk or IT Analyst capacity
  • Working with Microsoft products like Excel, Word and Powerpoint
  • Working with people and helping them with technical issues

Desired Experience:

  • Working in FS

Please apply online to hear more!

Related jobs
IT Technical and Operations Lead
  • Permanent
  • West End
  • £50000 - £60000 per annum + Benefits
  • Reference 34159
  • Position - IT Technical and Operations Lead Location - Central London Salary - £50,000 - £60,000 We are working with one of the World's largest shipping companies who are looking for an IT Technical and Operations Lead to join the team. You will provide in-depth technical knowledge across a wide range of infrastructure...
Read more
Trade-Floor/E-Trading Support Analyst (Fixed Income & FX)
  • Permanent
  • London
  • £65000 - £85000 per annum + bonus and benefits
  • Reference 35018
  • Position: Trade-Floor/E-Trading Support Analyst (Fixed Income & FX) Location: London Salary: £65,000-£85,000 (plus bonus & benefits) I'm currently working with one of the world's largest independent investment management firms, who are actively seeing a Trade-Floor/E-Trading Support Analyst...
Read more
Service Delivery Director
  • Contract
  • London
  • £500 - £550 per day
  • Reference 34158
  • The SI is responsible for service operations services - Service Desk, Incident, Problem, Change, Request Management - and service management services including performance reporting, risk management, customer satisfaction, configuration management and continuous service improvement...
Read more