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Service Designer

  • Location:

    Hampshire

  • Sector:

    Change and Transformation

  • Job type:

    Contract

  • Job functions:

    Analyst

  • Salary:

    £400 - £500 per day + Outside IR35

  • Contact:

    Issy Faife

  • Contact email:

    issy.faife@lafosse.com

  • Job ref:

    LFA63430_1628586128

  • Published:

    about 1 month ago

  • Duration:

    3 months

  • Expiry date:

    2021-09-21

  • Startdate:

    ASAP

Southampton, Hampshire

  • Experienced at communicating information effectively across organisational, technical and political boundaries - making complex and technical information simple and accessible for non-technical audiences;

  • Experienced at evidence and context-based design - visualising, articulating and solving complex problems and concepts, and making decisions based on available information and research evidence;

  • Proven ability to create a continually collaborative environment and sustain a good service - driving teams and setting the pace, ensuring teams are delivering;

  • Proven ability to create designs and documentation ensuring all aspects of the data journey, including service interactions, align to the architecture landscape;

  • Experienced at understanding users - identifying who they are and what their needs are, based on evidence;

  • Ability to translate user journeys and propose design approaches or services to meet user needs and engage in meaningful interactions and relationships with users;

  • Experienced in agile working and how to apply agile methodologies and an agile mindset to all aspects of work.

Desirable criteria:

  • Ability to understand constraints and to challenge constraints that can be changed;

  • Understands how the digital economy is changing user behaviour and the government landscape.

  • Public Sector Experience desirable.