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Service Design and Transition Manager

  • Location:

    City of London

  • Sector:

    Change and Transformation, Cloud, Infrastructure and Services

  • Job type:

    Permanent

  • Job functions:

    Change Manager, Agile Project Manager, IT Service Management

  • Salary:

    £63000 - £65000 per annum + benefits

  • Contact:

    Lewis Vyse

  • Contact email:

    lewis.vyse@lafosse.com

  • Job ref:

    59330_1649068476

  • Published:

    about 2 months ago

  • Expiry date:

    2022-05-16

  • Startdate:

    ASAP

A brand new global ITSM team has been created. You will land in a modern environment compromising of Cloud, Agile, DevOps and ServiceNow.

Location: London (Primarily remote)

Remuneration: up to £65,000 + benefits

Your role as Service Design & Transition Manager

  • You own and develop the Service Management processes and function.

  • You create and agree the service acceptance criteria within IT and the wider business.

  • You will work closely with the other members of the Service Management team to build out ServiceNow

  • Drive continuous process efficiencies and improvements across the team, delivering maximum value for the Group including regular reporting

Ideally to be successful as Service Design & Transition Manager you will:

  • Have an in-depth understanding of Service Management Framework principles and processes

  • Ideally held similar position within Service Design & Transition

  • ITIL Foundation

  • Exposure of Agile ITSM or Cloud environments is a plus

Sound interesting? Please do apply directly for more detail.

Every applicant will be reviewed and responded to.