La Fosse Associates are currently partnered with a client who are looking to recruit a Service Design and Transition Lead on a contract basis. Initial 6 months, outside IR35 and £500-£550 p/d.
The Service Design & Transition Lead will be a key member of the programme/project team, working closely with other areas of IT and the business as required. A requirement has been identified for a Service Design & Transition Lead to:
Produce and deliver Service Design Packages, operational process documentation and manage transition for the Data Centre Migration project
Produce Service Design & Transition artefacts for other projects delivering new services.
Produce Service Design documentation for existing application services where a need has been identified
Essential Skills Needed:
Strong understanding of infrastructure and application services
Experience of carrying out Service Design & Transition activities for a DC migration;
Experience of carrying out Service Design & Transition activities for projects delivering new key business services
Good working understanding of ITSM processes across the lifecycle as well as change management concepts, project quality and risk management concepts
Experience of working in an organisation that is undergoing a significant technology or process transformation