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Service Delivery Manager

  • Location:

    Central Bedfordshire

  • Sector:

    Cloud, Infrastructure and Services

  • Job type:


  • Job functions:

    IT Manager, IT Service Management, IT Services

  • Salary:

    £55000 - £65000 per annum + plus benefits & bonus

  • Contact:

    James Birdi

  • Contact email:

  • Job ref:


  • Published:

    18 days ago

  • Expiry date:


  • Startdate:


Joining one of the UK's largest property groups, your role as Service Delivery Manager will be to lead in unifying IT service delivery objectives and drive forward service consistency.

Location: Bedfordshire (Hybrid working)

Remuneration: up to £65,000 + bonus & benefits

As Service Delivery Manager you will:

  • Add value in the areas of IT service strategy, design, transition, operation and improvement.

  • Manage 3rd party services, ensuring they deliver value for money, providing regular feedback.

  • To ensure the local IT service models creation, process and procedures are documented, followed and improved.

  • Continually identify opportunities for improvement in quality and efficiency within your area of responsibility - working with Problem Management.

You will have:

  • Proven IT technical and service delivery management experience.

  • Experience producing documentation for ITIL Frameworks, then implementing and maintaining processes.

  • ITIL v3/4 certified

  • Good communication as well as both stakeholder and vendor management experience.

Sound interesting? Please apply directly for more detail.