Accessibility Links

Service Assurance Manager

  • Job reference: 42692
  • Location: West Yorkshire
  • Job type: Contract
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £300 - £450 per day

Sorry, this vacancy has now expired.

Please see our job results page to find our current open vacancies or take a look at our Specialisms below and go straight to your area.

BI, Data & Analytics, Change Management, Digital and Development, ERP and CRM Systems, Executive Leadership, Information and Cyber Security, Infrastructure & Cloud Services, Interim Management, Strategy & Architecture, or Work For La Fosse.




 Return to homepage.

Service Assurance Manager - West Yorkshire - Initial 3 Month Contract

My West Yorkshire based client are looking for a Service Assurance Manager to ensure that the delivery of ICT services to my client's user base is of high quality and fit for purpose. You will be responsible for the ICT service on behalf of the users to constantly drive and improve ICT service provision and service SLA performance.

Role responsibilities will include governing controls and information of hardware and software assets and monitoring Service Desk queues to ensure that business incidents and service requests are prioritised, progressed and resolved within SLA parameters.

The successful candidate will have:

  • A skilled ISO20000 service management background, ideally with ITIL Manager's Certification.
  • A background of Service Desk Management or Problem Management.
  • Supplier Management experience, specifically working with third-parties for incident/service requests.
  • A proven track record of strong relationship skills, both within and external environments.
  • Excellent Microsoft Office skills

If this role would be of interest to you or if you would like to discuss the role in more detail, then please apply to the advert or send your CV to and I will be in contact to give you more detail.

Keywords: Service Assurance Manager

Related jobs
Seniour Mac Engineer
  • Contract
  • London
  • £400 - £500 per annum
  • Reference Df - 45183
  • Senior Platform/Mac Engineer - 6-month Contract A leading world-class educational content and assessment company based in London are on the lookout for Senior Mac engineer with indepth experience in key device platforms, deployment and device management to deliver and create a great user experience...
Read more
Windows 10 Project Manager
  • Contract
  • City of London
  • £450 - £450 per day
  • Reference 45016
  • My client, a leading global insurer are searching for an interim infrastructure project manager to join them on a contract basis and help deliver their Windows 10 project. This person must have experience as a Windows 10 Project Manager within an insurance or financial services. This will be an interim role based in...
Read more
VOIP Delivery Manager - Agile, Cloud, IP Telephony, Mitel
  • Contract
  • City of London
  • £450 - £475 per day
  • Reference DG - 44896
  • VOIP Delivery Manager - Agile, Cloud, IP Telephony, Mitel Project Delivery Manager required with experience rolling out a new IP Telephony solution. Experience of Cloud Infrastructure & Network Security refreshes are also desirable. The IP Telephony used is a Mitel VOIP solution meaning experience working with this...
Read more