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Service Asset & Configuration Manager

  • Location:


  • Sector:

    IT Architecture & Strategy

  • Job type:


  • Job functions:

    IT Service Management

  • Salary:

    £80000 - £90000 per annum + plus 20% bonus & benefits

  • Contact:

    James Birdi

  • Contact email:

  • Job ref:


  • Published:

    about 1 month ago

  • Expiry date:


  • Startdate:


As SACM, you will have the overall accountability of running the Service Asset and Configuration Management and Hardware Asset Management processes within the organisation.

You'll be responsible for the assets of the organization that are under the control of IT; as well as for the development, maintenance, and improvements of process activities to ensure SLA's and KPS's are met.

Location: London (Hybrid Working)

Salary: up to £90k + 20% bonus + benefits

Key Responsibilities

  • Accountable for the SACM and HAM process management
  • Monitor the operational effectiveness of the process
  • Manage, monitor, review and update all procedural documentation and work instructions
  • Attend top level management meetings to understand the role of Service Asset and Configuration Management & Hardware Asset Management in supporting other processes as well as Group needs.

Ideally you will have

  • At least 5 years Asset and Configuration Management & Hardware Asset Management experience
  • Quality documentation and report writing ability
  • ITIL V3 or V4 Certification
  • Toolset (ServiceNow, ServiceNow Discovery, BMC Discovery, other toolset awareness e.g., SCCM)

Interested in finding out more? Please apply directly for more detail.

Each candidate will be reviewed and responded to