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Service Architect Needed!

  • Location:

    London

  • Sector:

    Information Security, IT Architecture & Strategy

  • Job type:

    Permanent

  • Job functions:

    Mid-Level, ServiceNow Project Manager, ServiceNow, Service Desk Analyst

  • Salary:

    £70000 - £100000 per annum + Dependant on experience

  • Contact:

    Hannah Ferguson

  • Contact email:

    hannah.ferguson@lafosse.com

  • Job ref:

    ServiceArchitectLL23_1672925501

  • Published:

    29 days ago

  • Expiry date:

    2023-02-16

  • Startdate:

    ASAP

La Fosse Associates are recruiting for a Service Architect to join a multinational law firm based in London on a permanent basis.

  • Start: ASAP

  • Location: Hybrid - 1 day a week in the office or once a fortnight if further adrift

  • Salary: 70-100k dependant on experience (excellent perks package)

  • Need: A strong willed and pragmatic candidate that can stick to tight deadlines

  • Experience Required: 2 Years' experience as a Service Architect OR an Architect that has experience with Service Management or Service Delivery

  • Desired skillsets: Monitoring Tools, ServiceNow, ITSM Service Management, Service Design, IT Procurement and strategy, Design, HLD, Documentation, Roadmaps

  • Qualification: University Graduate with strong written and spoken English

Description:

The Service Architect will:

  • Develop a roadmap for the service management solutions needed to ensure service excellence throughout the Firms digital transformation and ongoing operation

  • Ensure service is considered in all designs and implementations of technology solutions

  • Nurture a community of service champions across the technology team to encourage a culture of continuous improvement

  • Provide guidance to project and business colleagues on the technical design of systems, ensuring solutions are designed for service

  • Communicate technical solutions simply with colleagues at all levels of seniority and understanding

Key Responsibilities:

  • Be responsible for Service management solutions across the business

  • Lead on security architecture, principles, and best practice.

  • Support product procurement by identifying vendors and acting as a technical authority in the selection process.

  • Provide an assurance role, ensuring that all architecture activities and deliverables are produced to a high quality and are consistent with maintaining the excellence of service.

  • Review proposed solution designs and implementation plans from a service perspective.

  • Assist the Service Delivery team when required to evaluate problems, identify trends and correlations, and recommend service improvements.

  • Act as a trusted advisor through engagement, providing strategic advice around the technologies that is consumed by all levels across the business.

  • Develop good working relations with colleagues as well as maintaining and nurturing strategic relationships with key tech suppliers.

Benefits:

  • 27 Days annual leave a year plus UK Bank Holidays

  • Performance based Bonuses

  • Life Assurance / Life Insurance / Health Benefits & Medical services

  • Free Gym memberships

  • Maternity, Paternity & Parental/Family Support

& many more!!!

Please note: La Fosse Associates is a committed equal opportunities employer and therefore will not discriminate on the grounds of age, gender, race, ethnicity, disability or sexual orientation.

If you are interested in this opportunity, please apply directly today.

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