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Senior User Researcher

  • Location:


  • Sector:

    Digital, Product and Design

  • Job type:


  • Job functions:

    Digital Director

  • Salary:

    £80000 - £90000 per annum

  • Contact:

    Elinor Denney

  • Contact email:

  • Job ref:


  • Published:

    about 1 month ago

  • Expiry date:


  • Startdate:


Exciting Senior User Researcher role with the UK's largest Fintech start-up

Employment type: Permanent

Salary: £80,000 - £90,000

Start date: Immediate

Location: London / remote

About the role

Incubated by a leading insurtech company, and in collaboration with a global technology platform and a leading UK University, you'll be working on a digital and algorithmically driven syndicate. It provides easy-access online platform services to brokers and clients, including leading financial services and businesses. This digital platform was the largest fintech start-up (in any sector) in the UK in 2020 and is on track to become the largest insurtech globally by the end of 2021.

As a Senior User Researcher, you will:

  • Act as the SME for user research as a discipline and a practice
  • Lead design research activities including research planning and fieldwork execution
  • Identify the best methodologies to test hypotheses
  • Ensure the qualitative work is contextualised to broker values
  • Ensure the quantitative work meets statistical rigor to understand user behaviours
  • Work with the development team to refine how insights are implemented
  • Collaborate with product owners to devise appropriate research strategies
  • Work with designers and developers to turn user data into actionable requirements that feed into prototype development

Seniour User Researcher | Fintech