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Senior Digital User Researcher

  • Job reference: 46556
  • Location: London
  • Job type: Contract
  • Start date: Not specified
  • Contact: Not specified
  • Sector: UX/UI and Product
  • Salary: £450 - £550 per day

Role: Senior User Researcher

Location: Central London

Duration: 6 months

Rates: £550/day in scope

Start Date: ASAP

Our Central London based client is currently looking for a Senior User Researcher to join them on an initial 6 month contract. The successful candidate will play a critical role in understanding the different needs of all types of users across all scenarios to ensure that any decisions made are grounded in both business needs and the needs of individual users. The User Researcher will add value by providing evidence on usability, accessibility and fit with users expectations and business needs of a new tool. Success would see all users able to efficiently and accurately use the new tool, increasing data accuracy and fullness for analysts and business units.


  • Apply knowledge in human factors, ethnography, and the user-centred design process to product and service design in an iterative development environment
  • Use findings of user data to work closely with designers and analysts to iterate the developing service
  • Manage business relations with usability and market research agencies to support necessary research processes

Key Experience in:

  • Taking a lead User Researcher role within a team, setting research direction and mentoring junior research colleagues
  • Managing team dynamics and holding sufficient authority to effectively challenge points of design without alienating individuals
  • Working within an agile project environment, and maintaining effective performance in difficult and challenging circumstances
  • Quantitative research methodologies
  • Gathering user requirements for web based services
  • Managing, executing and analysing usability test and research sessions
  • Working in an agile development environment with User Experience teams, designers and developers to create new digital products and services
  • Audience modelling and developing design personas
  • Degree in HCI/Usability/Cognitive Psychology/Market Research or related field
  • Experience across web content, tools and transactional services, especially those with complex user journeys
  • Experience within a research and digital environment

If this role is of interest and you require further information then please respond with an up to date copy of your CV.

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