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Salesforce Business Analyst

  • Job reference: 37257
  • Location: London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: ERP and CRM Systems, Projects and Programmes
  • Salary: £40000 - £50000 per annum + Package

Salesforce Business Analyst

Salary: £40,000 - £50,000 + Package

Location: London


A leading Not For Profit is looking for an experienced business analyst to work on a high profile, business critical project to introduce Salesforce as a CRM system. Salesforce would consist of both a central system that operates as a core data repository as well as linking to other systems.


You will draw on your previous experience as a business analyst of CRM systems, to engage with the business to understand their needs and translate this into requirements that the data team can use to develop the system.

You'll be working with multiple internal teams to deliver to set deadlines in a complex environment. You will be responsible for running workshops, gathering requirements, designing business processes and delivering the solution to the teams across the organisation. You will also be responsible for identifying and delivering value where possible in existing processes or by creating new ones.You'll also need to be resilient and able to keep going in the face of challenges and setbacks.

Ideal Candidate:

  • Proven experience operating in Not-For-Profit, Public, Education or Utilities industries (preferred)
  • Experience on projects delivering SaaS (Salesforce or other CRMs) end-to-end (essential)
  • Proven ability to build working relationships and take all stakeholders from the business and technology on a journey throughout the project lifecycle (essential)
  • Agile and Waterfall methodology experience (essential)
  • Previous experience working on projects involving Business Process Analysis (essential)

This is a fantastic time to join an established and respected organisation that is undergoing an exciting IT & Digital transformation. Please click apply, if you would like to be considered for this opportunity.

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