Accessibility Links

Project Manager - Luton

  • Job reference: 27945
  • Location: Luton
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Projects and Programmes
  • Salary: £60000 - £80000 per annum + Bonus + Excellent Package

Sorry, this vacancy has now expired.

Please see our job results page to find our current open vacancies or take a look at our Specialisms below and go straight to your area.

BI, Data & Analytics, Change Management, Digital and Development, ERP and CRM Systems, Executive Leadership, Information and Cyber Security, Infrastructure & Cloud Services, Interim Management, Strategy & Architecture, or Work For La Fosse.

 

 

 

 Return to homepage.

Position: Project Manager (Contact Centre Systems)

Location: Luton

Salary: £60,000 - £80,000 + Bonus + Package

Project Manager required to join a world leading Aviation organisation that is highly successful and has continued to grow year on year. This is an opportunity for an experienced project manager with a deep knowledge of contact centre systems to take off with the business as it continues to grow.

The Project Manager will sit within the commercial systems team which is responsible for driving revenues for the entire business. This is an opportunity to establish a team to deliver end to end projects in the commercial systems area, from requirements analysis, solution designs, test strategy, development, delivery and through to service transition. This will essentially achieve incremental improvements to the contact centres which are used by over 700 customer service agents.

Ideal candidate:

  • Background operating in a fast paced, B2C environment is essential
  • Deep knowledge and understanding of Contact Centre Systems is essential
  • Experience delivering contact Centre System based Projects using Kana, Chordiant, Pega or Siebel is essential
  • Experience of owning the relationship between the systems integrator, software and service providers, ensuring that KPIs are met around delivery is essential
  • Experience using Jira essential
  • Strong stakeholder management
  • Prince 2 and ITIL qualified

This is an exciting opportunity for an ambitious Project Manager who is full of drive and ambition to join a business that is continuing to dominate the market and establish itself as the leader. If you have the above, apply now and I look forward to being in touch.

Related jobs
Project Manager - Network Infrastructure, Telephony, WAN/LAN
  • Contract
  • City of Westminster
  • £400 - £450 per day
  • Reference DG - 32643
  • Project Manager - Network Infrastructure, Telephony, WAN/LAN Seeking a Network Infrastructure Project Manager with extensive experience of Network & Datacentre Infrastructure delivery. Candidates must have a strong track record of project managing largescale Networks, Infrastructure & Datacentre migrations...
Read more
IT Business Analyst
  • Permanent
  • City of London
  • £45000 - £55000 per annum + Benefits
  • Reference 32287
  • Role: IT Business Analyst Salary: £45,000 - £55,000 + Bonus + Package Location: London Bridge IT Business Analyst required to join a Global Management Consultancy that is embarking on an enterprise wide transformation programme, headquartered in Central London. The Consultancy firm are specialists in risk and help...
Read more
PMO Manager
  • Permanent
  • Maidenhead
  • £70000 - £80000 per annum + Bonus + Package
  • Reference 24857
  • Position: PMO Manager Location: Maidenhead Salary: £70,000-£80,000 + Bonus + Package PMO Manager required to join a world leading Pharmaceutical organisation based in Maidenhead. The successful candidate will report directly into the Business Application Director primarily accountable for program...
Read more