Product Manager/Lead Product Owner- Products and Reservations Services
La Fosse Associates have partnered with the world-leading travel and tourism business. They are looking for a passionate and self-assured Product Manager/ Lead Product Owner, as the role will play a key role in the Markets Transformation, driving a step-change in automation, business agility, improved flexibility and product presentation.
This is a global role as the Product Manager/ Lead Product Owner for two critical services that will be used by both local market teams and central teams. Firstly, the product service which receives product plans and data on available flights, hotels, ancillary inventory and creates products that the customers want, is easy for them to market and sell and enables them to maximize commercial value.
Secondly, the reservation services which record details of the booked products at a granular level and publish them for use in downstream customer and commercial services. The solutions you will be accountable for will support the successful product management and reservations management of over 12 million customers across multiple markets.
What you'll be doing
You will establish a product vision over a multi-year time frame, gaining buy-in from senior stakeholders for significant change.
You will work with technology teams to establish budgets and a business case for future investment in products and reservations including the planning of required capacity.
You will take a client-centered approach to delivery, ensuring the needs of end-users are met whilst at the same time influencing their thinking to ensure buy-in to new ways of working that both maximises the benefit from your services and ensures commonality of process across the different markets.
You will work with agile delivery teams demonstrating a strong understanding of both agile development methodologies, technologies and business to enable you to make decisions on different solution approaches and support the teams on solution delivery.
You will lead a small team of 3 product owners that support you in developing the capabilities required. You will both write and review user stories and be able to provide assurance on technical designs.
You will work closely with IT teams throughout the agile lifecycle to prioritise efforts to ensure benefit delivery is accelerated and maximized and project risks are minimized.
You will put in place key performance indicators to track the success of new capabilities and report on these on a regular basis.
You will not only focus on delivery but take accountability jointly with IT for successful deployment and continued operation of delivered capabilities.