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Product Manager - RPA, AI

  • Job reference: 42474
  • Location: London
  • Job type: Contract
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Other
  • Salary: £550 - £630 per day

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Role: Product Manager - RPA, AI

Location: Central London

Contract: 4 Months

Rate: £630/Day

Our central London based client is looking for a Automation Product Manager who will be responsible for supporting the strategy and design, and ensuring delivery of automated robotic and intelligent automated solutions for processes within operations and service management. You will lead the analysis, service design and service transition of robotics and intelligent automation products and services as well as set up and run a series of customer workshops to capture user stories and associated processes that have been identified as being a candidate for automation. Strong communication skills as well as experience of stakeholder and third party supplier management will be required.

Key skills and experience:

  • Work with BA and 3rd party consultants on process redesign.
  • Documentation of current state business processes / requirements using BPMN 2.0.
  • Evaluate documented processes and liaise with the 3rd party process optimisation consultant to recommendation which type of automation is the best-fit.
  • Work alongside the process optimisation consultant and the business to re-engineer processes into a standardised repeatable process that can be automated.
  • Identify any non-standardised process steps which would prevent the end-to-end process from being automated and agree scope of the automated elements, identify handover between robot/ human in 'to be' processes.
  • Identify data sources, business / process rules and field definitions to enable data mapping to the proposed automated design.
  • Work closely with The OSM Product Owner, SMEs, IT and 3rd party suppliers to deliver the solution.
  • Identify ICF controls, permission model touchpoints
  • Assess license model implications
  • Lead service design and service transition, define service requirements
  • Document and deliver the Service Design Package for the new service
  • Document the overall Service Operating Model for the new service
  • Agree Service Transition Plan and associated acceptance criteria
  • To determine and agree the detailed ITSM integration detailed requirements
  • To work with the programme team on the service transition technical requirements

Please apply with an up to date CV

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