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Product Manager

  • Job reference: 36571
  • Location: London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Projects and Programmes
  • Salary: £65000 - £75000 per annum

Role summary

Product Manager roles at Castle Trust are amongst the most exciting across our ~200 strong team.

Working from within the Technology & Projects team, each Product Manager will be aligned to a business unit or function which includes: Mortgages, Consumer Credit, Investments, Shared Services (Finance, Risk & Compliance, Legal, HR) & Deposits. You will be working with the business stakeholders as their technology strategy and delivery partner, responsible for four key deliverables:

  • Technology vision, in particular the systems required to underpin and enable the business unit's plans over the next 12-36 months
  • The technology and product roadmap that delivers the vision in a managed, timely fashion
  • Intensive work with the technology team, particularly software engineers, to elaborate on requirements and drive timely delivery
  • Oversight and optimisation of business as usual change and operational processes

The role is ultimately responsible for ensuring that the business unit understands what capabilities it requires, and these are delivered in an effective, efficient and agreed way.

Product Managers may come from a software engineering background, having augmented their delivery experience with project management and business analysis skills to allow them to act as an effective bridge between engineers and business stakeholders.

Others will have come from an operations, analysis or project management background but have a deep understanding of how to work and communicate effectively with engineering teams.

ou will be working closely with the technology senior management team, alongside, amongst other product managers, Head of Engineering, and Head of Service & Operations. You will report to the Head of IT Strategy & product Management and attend company-wide senior management team meetings, representing the operational and technical interests of your aligned business unit as well as the Technology & Projects team.

The team's approach is very much one of high pace urgency, combined with the need to deliver extremely high quality & robust software; with success being measured by safe, sustained and high-quality delivery.

Key skills and experience

The ideal candidate will:

  • Have previous experience working as a Business Analyst / Product Manager within a complex matrix environment, ideally within financial services or another regulated market
  • Ability to work with business users to resolve day to day BAU issues which might involve liaising with third party software providers to perform root cause analysis and proposing a path to resolution to issues reported
  • Have technical experience across:
    • Software engineering
    • Data engineering, and MI and data analysis (SAP Business Objects - Desirable)
    • Product testing and rollout
  • Be accomplished at working simultaneously with multiple stakeholders to distil a technology product vision that supports business growth
  • Own, prioritise and agree the product backlog with business stakeholders whilst balancing the needs of Castle Trust's customers to the overall business strategy
  • Be happy to 'own' delivery and comfortable managing projects and complex change programmes, in addition to day-to-day business-as-usual operational performance
  • Have experience of launching new and innovative products in the marketplace, including:
    • Analysing market/stakeholder requirements and competitive landscape
    • Articulating product, and associated market fit
    • Commercial and marketing analysis and planning
    • Running user forums to gather feedback and thoughts on technology products
    • Documenting and agreeing business and system requirements to facilitate product development, testing and delivery.
  • Enjoy sharing their leadership level understanding of product design and delivery
  • Be capable of managing a complex workload, potentially across their own agenda and others', of multi-disciplinary deliverables
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