Accessibility Links

Platform Support Engineer

  • Job reference: 51386
  • Location: London
  • Job type: Permanent
  • Start date: Not specified
  • Contact: Not specified
  • Sector: Infrastructure & Cloud Services
  • Salary: £35000 - £40000 per annum

Currently we are looking for a Platform Support Engineer to join a SaaS (E-commerce) company based in central London. The Platform Support Engineer will be an integral member of the client support team. You will provide support to customers (mainly via email) and escalate where necessary.


Role: Platform Support Engineer

Location: London (Liverpool Street)

Salary: £35,000 - £40,000


Support the SaaS e-commerce platform, resolving 1st & 2nd line issues.

Take ownership of issues and come up with creative solutions

Manage workflow and prioritise issues.



  • Previous experience working in IT Support (ideally supporting an e-commerce platform)

This role includea an on-call rota (1 week in every 4)

Related jobs
Senior Linux Engineer
  • Permanent
  • City of London
  • £55000 - £65000 per annum + Additional Benefits
  • Reference 51077
  • Position - Senior Linux Engineer Location - City of London Salary - £55,000-£65,000 + Benefits We are working with one of the world's leading market research companies, who are looking to hire a Senior Linux Engineer to support the business on a number of large scale infrastructure projects...
Read more
DevOps Lead (Azure)
  • Permanent
  • Amersham
  • £65000 - £75000 per annum + Benefits Package
  • Reference 51834
  • Position - DevOps Lead (Azure) Location - Amersham, Buckinghamshire Salary - £65,000 - £75,000 + Benefits Background: We are working with a specialist provider of software and support services to the global clinical research market. They are looking for a DevOps Lead as they embark on a huge IT transformation to...
Read more
Software Support Analyst
  • Permanent
  • City of London
  • £40000 - £45000 per annum + benefits
  • Reference 48183
  • Currently we are looking for a Software Support Analyst to join a private equity backed delivery company in London. This will be the first IT Support role in London, working directly for the Technical Director, and will offer the opportunitiy to work on database analysis, development and customer service...
Read more