This role will report directly into the Head of Application Support and manage the full Microsoft Dynamics 365 (D365) and Power Platform (PP) technology platform, and associated licensing, with a view to maximising employee awareness, adoption, and satisfaction, by defining, implementing and supporting the organisation's D365&PP Roadmap and supporting governance structure in line with organisational policies.
Demonstrable experience Managing enterprise Dynamics 365 and Power Platform technologies in a large organisation.
Demonstrable experience of "owning" an enterprise Dynamics 365 and Power Platform roadmap internally for a business, and the ability to evaluate the applicability of features and new products for business gain.
Experience driving technology adoption and reporting on workplace technology adoption
D365&PP full stack management expertise: Management tools, techniques, monitoring and integration.
Experience with configuration management, identity and access management and other D365&PP based services.
Experience of managing D365&PP licensing.
Relevant Microsoft and ITIL certifications are highly regarded
Strong attention to detail and excellent customer service orientation.
A self-starter who can work autonomously and as a team player.
Excellent verbal, written and presentation skills.
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