Banner Default Image
Back to job search

Payments Lead

Our client, an International, Private Equity backed fintech and payments group is seeking a Payments Lead reporting directly to the Group Operations Manager.

The Payments Lead role will be responsible for the payments workstream for the UK entities. The role purpose is to ensure payments are processed accurately, compliantly, efficiently and cost effectively. This will involve the day-to-day payment activities and the ongoing payment strategy.

Key duties:

  • Review and process payments
  • Oversee payments team including outsourced activities with daily, weekly, monthly and YTD payment KPIs so that all teams, internal and external, are operating within agreed SLAs.
  • Management of exception queues and ensuring they meet SLAs
  • Escalation point and SME for on shore and offshore teams on all payment related queries
  • Promptly dealing with, answering and investigating payment queries internally and externally
  • Monitor scheme rules (minimum FPS, BACS, SWIFT) and ensure any changes to process and or procedures are identified and addressed
  • Ensure all staff involved in the end to end payment process are adequately trained
  • Be responsible for the performance, development and continual improvement of the payments processes